a3 game Terms and Conditions

General Provisions

a3 game is an online entertainment platform that provides sports betting, casino games, and related services. These Terms and Conditions ("Terms") form a legal agreement between a3 game and its users.

By using this website or mobile application, you fully agree to comply with these Terms, our Privacy Policy, and all other guidelines published on the site. If you disagree with any part of these Terms, please refrain from using the site.

These Terms are written in Bangla and apply to users in Bangladesh. If any ambiguity arises in a translation, the Bangla version shall be considered final.

1.1 Definitions

• "Platform" refers to a3 game's website, mobile app, and all associated digital channels.
• "User" refers to any person, registered or unregistered, on the platform.
• "Account" refers to the personal profile created after registration.
• "Bonus" refers to any financial or other benefit provided by a3 game.
• "Taka" or "৳" refers to Bangladeshi Taka.

1.2 Applicability

These Terms take effect as soon as you access or use the a3 game platform. They apply to anyone who accesses the platform, regardless of their geographical location.

Registration and Account

A personal account must be created to access the full range of services on a3 game. All information provided during registration must be accurate, complete, and up to date.

2.1 Registration Requirements

• Each person may open only one account. If a person holds multiple accounts, all will be closed and all bonuses will be cancelled.
• The name, mobile number, and other details used during registration must be genuine — opening or operating an account with a false identity is strictly prohibited.
• It is the user's responsibility to keep the account password confidential. The password must not be shared with anyone.
• If you become aware of any unauthorised use of your account, you must immediately notify a3 game support.

2.2 Identity Verification (KYC)

a3 game may request additional documents to verify a user's identity at any time. Withdrawals or certain services may be temporarily restricted until verification is complete. a3 game reserves the right to suspend an account if the user does not cooperate with identity verification.

2.3 Account Security

Use a strong password to log in to your account and change it regularly. Always log out after using a shared or public device.

Age Requirements

To open an account and participate in any form of betting or casino activity on a3 game, the user must be 21 years of age or older.

If a user opens an account by providing a false age, that account will be cancelled and all deposited funds and bonuses will be forfeited. Protecting minors from gambling is a core responsibility of a3 game.

A request to parents — please ensure that underage members of your household are not able to use this platform. Device-level parental controls may be used for this purpose.

Deposits and Withdrawals

bKash, Nagad, and Rocket mobile wallets are currently available for depositing and withdrawing funds on a3 game.

4.1 Deposit Terms

• The minimum deposit amount is ৳100 (for each method).
• Deposits may only be made from a mobile wallet registered in the user's own name — deposits from third-party accounts are not accepted.
• After a deposit transaction is completed, the balance is generally updated promptly. If there is any issue, please contact support.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals may only be made to the mobile wallet used for the deposit, or one that has been verified on the account.
• Winnings from bonuses must meet the applicable wagering requirements before withdrawal.
• Withdrawals may be held if identity verification has not been completed.

4.3 Anti-Fraud and Anti-Money Laundering Policy

a3 game follows anti-money laundering (AML) and fraud detection procedures. If a suspicious transaction is identified, the account will be temporarily suspended and investigated.

Bonuses and Promotions

a3 game offers various bonuses and promotional offers from time to time. Each offer has its own terms, and compliance with them is mandatory.

5.1 Welcome Bonus

New members may receive a 100% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus, making a total balance of ৳2,000, and ৳1,000 × 10 = ৳10,000 must be wagered before withdrawal.

5.2 General Bonus Terms

• Another bonus cannot be activated while one is already active, unless a3 game specifically permits it.
• Using multiple accounts, a VPN, or any other fraudulent method to obtain bonuses will result in the bonus being cancelled and the account may be closed.
• a3 game reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Winnings from a bonus cannot be withdrawn before wagering is completed.

5.3 Other Promotions

Details and terms for other promotions — including weekly bonuses, reload bonuses, and referral rewards — can be found on the relevant promotion page or through support. Specific wagering requirements and validity periods apply to each promotion separately.

Game Rules

The a3 game platform hosts various types of games including casino games, slots, live dealer games, and sports betting. Each game has its own rules, which should be reviewed before playing.

6.1 Betting Terms

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game or match is postponed or cancelled, the bet on that game is generally refunded.
• If a technical fault or software issue in the wagering system causes an incorrect result to be displayed, a3 game reserves the right to correct it.

6.2 Prohibited Activities

Any of the following actions are strictly prohibited:

• Colluding with other users to defraud the platform.
• Using bots, automated software, or artificial assistance.
• Attempting to exploit bonuses or promotions in violation of their terms.
• Abusing any system or game mechanic on the platform.

6.3 Game Result Integrity

Games on a3 game are operated by recognised game studios (such as PG Soft, Pragmatic Play, Evolution, JILI, and others) and use Random Number Generator (RNG) technology. Results are entirely random and not predetermined.

Responsible Gaming

a3 game believes that gaming should be a source of enjoyment — not financial stress. We encourage users to play consciously and within their limits.

Tools such as deposit limits, betting limits, self-exclusion, and cooling-off periods are available on the platform. For more details on these features, please read our Responsible Gaming Guidelines.

7.1 Problem Gambling

If you feel that gaming is having a negative impact on your life, please contact our support via 24/7 live chat or email. We provide assistance in both Bangla and English.

7.2 Minor Protection

Persons under the age of 21 must not be allowed to use this platform. To protect younger members of your household, ensure password protection is in place on your device.

Account Suspension and Closure

In the following situations, a3 game may temporarily suspend or permanently close any account without prior notice:

• Violation of any clause of these Terms.
• Registering with false or incomplete information.
• Creating or operating multiple accounts.
• Fraudulent or suspicious activity.
• Bonus abuse or attempting to exploit the system.
• Failure to cooperate with identity verification.

8.1 Voluntary Account Closure

A user may close their own account if they wish. To do so, contact support. All valid withdrawals will be processed before the account is closed, but the bonus balance will be cancelled.

Intellectual Property and Content

All content on the a3 game platform — logos, designs, text, images, software, and other elements — is the intellectual property of a3 game or the relevant licensor. Copying, distributing, or reproducing this content for any purpose beyond personal use is prohibited.

Third-party game developers (PG Soft, Pragmatic Play, Evolution, and others) hold the intellectual property rights to their respective game content. a3 game makes no claim on their behalf.

Limitation of Liability

a3 game is not responsible for the following:

• Interruptions to gaming or betting caused by internet disconnection or technical issues.
• Unauthorised access to an account due to the user's own negligence.
• Mismanagement or delays by third-party services (mobile wallets, internet service providers).
• Financial losses resulting from the user's own decisions.

Under no circumstances will a3 game's total liability exceed the amount deposited by the user in a single transaction.

Dispute Resolution

If any dispute or complaint arises, please contact the a3 game support team first. Assistance is available 24/7 via live chat and email in both Bengali and English.

When you contact support, a3 game will review the matter as soon as possible. When submitting a complaint, please include your account details, transaction information, and the relevant date and time.

11.1 Formal Dispute

If the matter is not resolved through support, the user may submit a written complaint by email. a3 game will provide a written response within 30 business days of receiving the written complaint.

Visit our FAQ section for answers to frequently asked questions about disputes.

Terms and Conditions Changes

a3 game reserves the right to amend these terms and conditions at any time. In the case of significant changes, users will be notified through the site.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. It is therefore advisable for members to visit this page regularly.

12.1 Contact

For any questions regarding these terms and conditions, please contact a3 game support. Our support team is available 24 hours a day, 7 days a week via live chat and email. More information about us can be found on the About Us page.