For players aged 21 and above

a3 game Responsible Gaming

Entertainment should be enjoyable — that is our goal. a3 game believes that controlled and mindful play creates a positive experience in every player's life. Know your limits before you play, and enjoy yourself within those limits.

For players aged 21 and above
SSL encryption protected
24/7 support available
Service in Bengali and English
21+

Age limits are strictly enforced. The minimum age to open an account and take part in any betting or casino activity at a3 game is 21. Participation by minors is strictly prohibited — keep your password secure so that underage family members cannot access your account.

Our Commitment

a3 game is not just an entertainment platform — we want every player to play safely and responsibly. Our Terms and Conditions set out the responsible gaming policy in detail, and following them is mandatory for every member.

Gambling or betting should never be seen as an alternative source of income. It is a form of entertainment, and keeping that perspective is healthy. Before every session, ask yourself how much time and money you can afford to spend, and set that as your limit.

  • Minors cannot open an account — age verification is mandatory
  • Self-exclusion and break options are available directly from Account Settings
  • There is an option to set your own deposit and betting limits
  • 24/7 live chat and email support is provided for players in difficulty
  • Our support team serves players in both Bengali and English
  • Personal data protection and privacy are ensured

Take Control of Your Safety

a3 game provides players with several useful tools to set their own limits. Using these tools makes the gaming experience more controlled and comfortable.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and any request to increase it takes time to process.

Session Time Control

Set a maximum duration for each gaming session. When the set time is up, the platform will alert you or may automatically end the session.

Self-Exclusion

You can request that your account be suspended for a set period or permanently. During the self-exclusion period logging in will be completely impossible.

Loss Limit

Take advantage of automatic play stoppage after a set loss amount. Reducing this limit takes effect immediately.

Take Breaks

If you feel a little tired or want to take a break, you can temporarily deactivate your account for anywhere from 24 hours to 6 weeks. No notifications are sent during the break.

Reality Check

Keep notifications on to show your total playtime and spending at set intervals — this helps reduce the tendency to play too much.

To learn more about these tools, read our FAQ or contact our support team via 24/7 live chat.

Warning Signs

Certain signs indicate that your relationship with gambling may no longer be normal. If you notice any of the following in yourself, stop and seek help.

Repeatedly playing to try to recover lost money and feeling the urge to bet more in every session.

Making up false reasons to stay away from family, friends, or daily responsibilities in order to play.

Betting by taking on debt or borrowing beyond your income or savings — relying on gambling to cover expenses.

Feeling restless or anxious when trying to stop playing, along with disrupted sleep or eating.

Hiding your gambling from people close to you or lying about how much you have spent.

Repeatedly thinking about gambling instead of focusing on work, studies, or family events.

If you notice these signs, log in from the a3 game Login page and apply directly for self-exclusion or a deposit limit, or let us know via live chat — we will help.

Healthy Gaming Habits

Responsible gaming does not just mean playing less — it means playing with awareness. Following a few simple habits can keep betting or casino games a healthy part of your entertainment.

  • Set a budget before you play — only use money you can afford to lose without affecting your household.
  • Do not increase your bets out of anger or frustration after a loss — take a short break.
  • Stay away from alcohol or any other substance while playing — it is important to keep your judgment clear.
  • Set a time limit before each session and use a timer.
  • Keep other sources of entertainment in your life — family, friends, hobbies, exercise.
  • Check your transaction history regularly and track your monthly spending.

To learn about our values and commitment regarding a3 game, visit our About Us page.

Where to Find Support

You do not have to face this alone. The a3 game support team is always here, and speaking to family or a professional counsellor is also very effective.

a3 game Live Chat

Contact our 24/7 live chat at any time, day or night. Share your concerns about self-exclusion, limit setting, or anything else — our team will assist you in Bengali.

Contact by Email

Support is also available by email as an alternative to live chat. Our support team's email address is: [email protected] — you can write in Bengali or English.

Family and Close Ones

Talk openly about your gambling habits with a trusted family member or friend. The advice of a loved one can often help identify a problem and bring about change.

Professional Counselling

Seeking help from a mental health professional or addiction counsellor takes courage. Various organisations and hospitals in Bangladesh provide mental health counselling services.

Support Groups

Support groups play an important role on the path to recovery from addiction. Hearing from others who have overcome the same problem can greatly strengthen your own resolve.

Permanent Account Closure

If you feel you need to cut all ties, let our support team know — we will help you close your account permanently.

Protecting Minors

Age is verified at registration on a3 game and no one under 21 can register under any circumstances. However, it is also important to be careful in the home environment.

Enable browser parental controls on your device and always keep your password hidden from children and teenagers. Do not hand your device to others while logged into your account. Our Privacy Policy provides further details on personal data and account security.

  • Get into the habit of not saving your password in the browser.
  • Use a screen lock and fingerprint lock on your mobile device.
  • Always log out after a gaming session when children are at home.
  • Use incognito mode on shared family devices.

Responsible Gaming FAQ

The minimum age to take part in any betting or casino games at a3 game is 21. Age is verified at registration, and no one under 21 can open an account.

After logging in, go to the Account Settings section and you will find the responsible gaming options. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but a request to raise it may take some time to process.

Through self-exclusion you can block access to your account for a fixed period (for example 1 week, 1 month, 6 months) or permanently. During that period logging in will be completely impossible and no promotional messages will be sent. To apply, let us know via live chat or email.

First contact a3 game's 24/7 live chat or email ([email protected]) — our support team speaks Bengali. You can also reach out to a trusted family member or a professional mental health counsellor.

Yes. If you decide you no longer want to play, let the a3 game support team know and your account will be permanently closed. Once this request is made, the account cannot be reactivated.

Yes. In Account Settings you can find transaction history, win/loss records, and session details. Reviewing this information regularly is an important part of responsible gaming.